Burst pipe floods Pine Tree Plaza; Winter Park dental offices still recovering
Sky-Hi Daily News
The New Year started off with a different kind of band than Claire Silk had in mind.
When she arrived at Pine Tree Plaza on New Year’s day, she looked up toward her office on the second floor and saw water was flowing down like a waterfall.
“The water was cascading off the balcony. I thought, ‘Oh (s***),'” said Dr. Claire Silk, owner of Silk’s Dental Hygiene Service.
Silk said the water in her office was about 5 to 6 inches deep.
On New Year’s Eve, temperatures dipped to negative 20.
A fire pipe froze and burst in the bathroom, causing major damage to the entire office, including the carpet, trim and walls. Silk lost five computers. Fortunately, no patient files were damaged.
“We’ve had to reschedule patients and the down time has been kind of a nightmare. But, it is what it is,” she said.
Directly downstairs, inside the offices of Winter Park Dental, Dr. Mark Chua and Dr. Dave Lurye are also experiencing a major overhaul to their offices. A frozen sprinkler-head burst and filled the office with a couple inches of water, which resulted in new flooring, drywall repair and new paint.
“It was pouring out of the ceilings, out of the light fixtures,” Lurye said.
Luckily, most of the water flowed into the crawl space, and no patient records were lost in the flood. The computers, however, were sitting in water and are currently being tested for damage.
The most painful part for Lurye and Chua has been their inability to take care of patients and employees, Lurye said. As for financial costs, both admitted they didn’t know what the damage would be.
“I guess we’ll find out how good our insurance is, and how well prepared we were,” he added.
The good news is, both offices don’t expect any mold issues since restoration crews came in shortly after the water leak was found, armed with drying fans and heaters. In fact, thanks to the help of friends and local contractors, the offices are expected to be back up and running by the end of the month.
The staff and doctors are maintaining a positive attitude, despite the setback.
“I’ve always wanted to take a month off. You gotta make lemonade out of lemons, you know?” Lurye said with a grin.
Silk said she’s been enjoying her free time skiing powder at the resort. And when her office reopens, it’ll have “beautiful” new floors, and they’ll be ready to start a great year, she said.
“It just started a little ‘wet,'” she added.
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