City Market betting on new Scan, Bag, Go system to save customers time
If you walk into Granby’s City Market in coming days you will notice a new kiosk just past the store’s interior doors and a series of signs reading “Scan, Bag, Go.”
Both the kiosk and the signs are part of a new shopping and payment system being set up at City Market and King Soopers stores across the nation. Granby’s City Market is one of 34 stores in Colorado where the new technology is being introduced this spring. Adam Williamson, corporate spokesman for City Market, said the Granby Scan, Bag, Go system is set to go operational on April 19.
“The one commodity that everyone wants is time,” Williamson said. “Once you are comfortable with this system the simplicity is nice. You scan as you go, bag as you go, and pay through either the app, if you have it set up, or pay through self checkout.”
The new system is somewhat similar to the self checkout lanes already implemented at stores throughout the nation but instead of gathering groceries and taking them to the checkout line to scan, shoppers will be able to scan, and then bag, their desired items as they pull them from the store’s shelves.
According to Williamson, shoppers will be able to utilize the system either through a downloadable app on their smart phones or via handheld scanning devices that will be provided by the store at the Scan, Bag, Go kiosk. Shoppers will be able to scan barcodes located on products or on the shelves where the product is located using the handheld devices or their phone’s camera.
After scanning an item the price will be logged on a shopper’s scanning device, which will show a running total of all items to be purchased. After shoppers have gathered all their desired items they will be able to pay either through their phone application or via the store’s self checkout lane.
There will be specifically designated scales in the produce section that will be linked to the Scan, Bag, Go system as well to facilitate the purchase of fruits and vegetables. According to Williamson the system will allow shoppers to easily remove any items they decide not to purchase, even after they have been initially scanned. Age restricted items, such as beer, will require approval from a store representative before the purchase can be finalized.
City Market and King Soopers stores started implementing the system roughly one month ago but the system has been field tested on a small scale in Cincinnati for the past two years, according to Williamson.
The Scan, Bag, Go system will be offered to customers alongside the already existing self checkout lanes and the traditional checkout lanes where store associates scan products for customers.
“This really is a time saver and another option,” Williamson said. “Traditional shopping will always be an option. Some customers want to go through the check stand and talk to their favorite checker. But if you are in a hurry you can get in, scan stuff, and go.”
Williamson also noted, while declining to give specifics, that the system has security precautions in place designed to prevent theft.
“For the few people that decide to take advantage of it, there are systems in place that monitor that and prevent that from happening,” he said.
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