Devil’s Thumb Ranch named one of the top resorts in state by prestigious travel awards
October 27, 2018
The prestigious Condé Nast Traveler Reader's Choice Awards recently recognized Devil's Thumb Ranch as one of the top resorts in the state.
For the 31st annual Reader's Choice Awards, Devil's Thumb Ranch was voted the eleventh best resort in Colorado.
"This honor is true testimony to our collective commitment and the work of our staff and recently named general manager Dan Abrashoff to elevate our guest experience and services," said Devil's Thumb Ranch Chief Operating Officer Eric Mason in the press release announcing the distinction. "We greatly appreciate our guests' vote of confidence.”
This year's awards saw nearly half a million readers submit responses rating their travel experiences.
Devil's Thumb general manager Dan Abrashoff echoed Mason, saying the award validated the hard-work of the staff.
He said prioritizing customer service and making guests the focus is the main goal of Devil's Thumb staff.
"It means what we're trying to achieve is resonating with our guests that voted on that," Abrashoff said. "It's the first time we were even on the ballot, so to come in at 11 is pretty good. I think it's fantastic, especially because we're up there with properties in Aspen and Vail and the Broadmoor."
Abrashoff highlighted some recent efforts the resort has made to improve the guest experience, including updating infrastructure and accommodations and improving the internet connection on the property.
"I think today's traveler wants to feel that they can get away, but they still need to be connected," he said. "(We're) updating the infrastructure projects that really guests don't see, but really help the back of the house, help elevate the service that way."
The resort also recently appointed a new executive chef, Michael MacDonald, who previously worked for Vail Resorts, as well as a new pastry chef, Taylor Houston, and a new executive director of food and beverage, John Leslie.
Aside from those efforts and appointments, Abrashoff said he also felt the beautiful location of the ranch, as well as the unique sense of place that permeates the guest experience from activities to dining, helps Devil's Thumb stand out in the minds of visitors.
"To arrive with the Continental Divide behind you and the horses and the cattle, it truly gives you a ranch feel, even though we're an hour from the Front Range," he said.