Winter Park Resort offering new service to help guests maximize their trips
November 28, 2018
Whether you're a first-timer on the mountain or just looking for a change of scenery, Winter Park Resort's new adventure concierge program hopes to help every guest optimize their mountain experience.
The Shed Adventure Concierge is a new service that offers guests the chance to explore the mountain with a local guide. It's available for skiing, riding, snowshoeing and snowcat tours beginning this season.
"It can give people the opportunity to check out some areas of the mountain that they hadn't thought of before," said the resort's director of public relations and communications Steve Hurlbert. "There's always some fun nooks and crannies that you can discover."
The service is unique to Winter Park and grew out of the popularity of the resort's information center at the Shed, Hurlbert said.
"While that information aspect is still there, the thought was this winter we would expand that to have more activities and guided adventure," he said.
Since the guides have an intimate knowledge of the resort territory, they can help guests with anything from where to get the best view of the sunset to which runs are best for each skill level to exploring cross country trails.
Guests have 21 local guides to choose from, ranging in age and area of expertise. Guests can also rate their guides, similar to an Uber driver rating, Hurlbert said.
There are two types of skiing and riding experiences: a guided ski or ride experience lasting anywhere from two to six hours and an hour and a half first tracks experience starting at 8 a.m. There are also two hour guided snowshoeing tours and hour and a half snowcat tours.
All of the concierge services allow guests to skip the lift lines to maximize their adventures.
Hurlbert said the resort is looking forward to seeing how guests respond to the service and also plans to offer it in the spring and summer as well.